Restaurant Management System with KOT – Google Sheets

A restaurant floor running on four screens. The waiter takes the order, the kitchen sees it appear, the bill comes off the same record, and the cleaner knows which table needs turning — each role with its own dashboard, all reading one Google Sheet.

The four roles

• Waiter — table management, order creation, item updates and billing
• Kitchen — a live view of pending orders with item status updates as dishes are made
• Cleaner — the tables flagged as needing attention
• Admin — menu management, user assignment, reports and full oversight

Why the kitchen screen matters

The kitchen order ticket view replaces the handwritten chit — the single largest source of restaurant mistakes. Orders appear as they are taken, and the kitchen marks items off as they go out, so the waiter knows what is ready without walking back to ask.

Tables and menu

Table management shows live occupancy, so a host can seat people from the screen instead of a lap of the floor. Menu management covers adding and editing dishes by category, and user assignment maps waiters to the tables they are responsible for. Everything updates in real time across the roles.

Who it suits

Small and medium restaurants, cafés and any food business wanting an order and billing system without commercial POS licence fees or hardware tied to a vendor.

Setup

Copy the sheet, load your menu and tables, create the staff accounts. Google Sheets is the database — nothing to host and no per-terminal charge. The video walks through every role, and support is free if you get stuck.