6 monthsDedicated support from the day you download, unlock, or buy a script.
Under 2 hoursAverage reply on working days. Every message is answered within 24 hours.
Lifetime updatesEvery future version of the same script, at no extra cost.
Desk hours24/7, Mon to Sat. Messages sent on a closed day are answered on the next working day.
Included
Setup guidanceStep-by-step setup instructions ship with every script, and we answer your questions while you install it.
Bug fixesIf something does not work the way the video shows, we correct it.
Feature questionsHow a feature works, where a setting lives, and what a sheet, table, or report does.
Included third-party assetsHelp with the libraries and services the script already uses, such as Google APIs, PHP libraries, or payment gateways.
UpdatesImprovements and fixes we publish for the script are yours for life.
Not included
CustomizationNew features, layout changes, or adapting the script to your own workflow. Available as paid custom work.
Installation serviceWe guide you through setup. We do not sign in to your hosting or Google account to install it for you. Available as a paid service.
Hosting, domains, and accountsServer, cPanel, Google Workspace, or payment gateway account problems belong to those providers.
Training beyond the videoThe tutorial and setup guide cover normal use. One-on-one training is a custom service.
How to get support
- 1
Note the script code shown on its card or in your purchased files, for example E47.
- 2
Message us on WhatsApp with the code, a short description, and a screenshot if you have one.
- 3
You receive a fix, an answer, or a quote if the request is custom work, within 24 hours on working days.
Support is per script and per buyer. It starts on the purchase or unlock date and covers the version you downloaded plus every update released for it.
